Privacy Policy

1. Information We Collect

1.1 Personal Information: We collect information you provide directly to us, including:

• Name, email address, and phone number
• Current and destination addresses
• Moving dates and preferences
• Payment information
• Communication preferences

1.2 Automatically Collected Information: We may collect certain information automatically, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website information

2. How We Use Information

We use your information for the following purposes:

• Service Connection: To connect you with licensed, DOT-registered packers and movers companies, facilitate quotes, and coordinate your moving services
• Platform Operations: To operate our packers and movers service provider platform and manage connections between customers and moving companies
• Customer Support: To respond to inquiries and provide customer assistance regarding our platform services
• Marketing: To send promotional materials and updates about packers and movers services (with your consent)
• Improvement: To analyze usage patterns and improve our platform connecting customers with moving service providers
• Legal Compliance: To comply with applicable laws and regulations governing moving service platforms

3. Information Sharing

We do not sell your personal information. As a packers and movers service provider platform, we may share your information in the following circumstances:

3.1 DOT-Registered Moving Companies: With licensed, DOT-registered packers and movers companies in our network to provide you with quotes and moving services

3.2 Platform Service Providers: With third-party vendors who assist in operating our platform, such as:

• Payment processors
• Background check services for vetting moving companies
• Insurance verification providers
• Technology service providers
• DOT registration verification services

3.3 Legal Requirements: When required by law, court order, or government request

3.4 Business Transfers: In connection with a merger, acquisition, or sale of assets

3.5 Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

5.1 Cookies: We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

5.2 Cookie Management: You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5.3 Third-Party Analytics: We may use third-party analytics services like Google Analytics to understand website usage.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Policy Changes

We may update this Privacy Policy from time to time. When we make changes, we will:

• Post the updated policy on our website
• Update the "Last updated" date
• Notify you of significant changes via email or website notice

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: