Frequently Asked Questions

The cost varies based on several factors:

• Local moves: $80-120 per hour for 2-3 movers
• Long-distance moves: $2,500-$5,000 depending on distance and size
• Packing services: $500-$1,500 for full-service packing
• Storage: $50-$300 per month depending on size

Get free quotes through Lugvia to compare prices from licensed movers in your area.

Several factors influence your moving costs:

• Distance of the move
• Size and weight of belongings
• Time of year (peak season costs more)
• Additional services (packing, storage, assembly)
• Accessibility of pickup and delivery locations
• Insurance coverage level

Reputable movers provide transparent pricing. Watch out for:

• Large deposits required upfront
• Estimates significantly lower than others
• Charges for stairs, elevators, or long carries
• Fuel surcharges or travel time

Lugvia partners only with licensed, transparent movers who provide detailed estimates.

Recommended booking timeline:

• Peak season (May-September): 6-8 weeks in advance
• Off-peak season: 4-6 weeks in advance
• Last-minute moves: Lugvia can find movers within 24-48 hours
• Holiday periods: Book 8-10 weeks ahead

Early booking ensures better availability and often better rates.

Yes! While advance booking is recommended, Lugvia specializes in finding last-minute movers. Same-day services may be available for:

• Local moves within the same city
• Small apartment or studio moves
• Emergency relocations

Contact us immediately for urgent moving needs - we'll do our best to accommodate you.

Best times for lower costs and better availability:

• Fall/Winter months: October through April
• Mid-month dates: Avoid month-end rush
• Weekdays: Tuesday through Thursday

Avoid if possible: Summer months, weekends, and end/beginning of months when demand is highest.

Full-service packing includes:

• Professional packers bring all supplies
• Careful packing of all household items
• Special handling for fragile items
• Labeling and inventory of all boxes
• Unpacking services at destination (optional)
• Disposal of packing materials

This service saves you time and ensures professional protection of your belongings.

Absolutely! Many customers choose partial packing services:

• You pack: Clothes, books, non-fragile items
• Professionals pack: Fragile items, artwork, electronics
• Hybrid approach: Pack bedrooms yourself, let pros handle kitchen and living areas

This can save money while ensuring delicate items are professionally protected.

Essential packing supplies include:

• Various sized moving boxes
• Bubble wrap and packing paper
• Packing tape and markers
• Wardrobe boxes for clothes
• Dish packs for kitchenware
• Mattress covers and furniture pads

Many movers provide supplies, or you can purchase through Lugvia's recommended suppliers.

Yes, licensed movers provide coverage options:

• Basic liability: 60 cents per pound (included)
• Full replacement value: Covers actual replacement cost (additional fee)
• Third-party insurance: Additional coverage through insurance companies

Lugvia partners only with licensed, insured movers for your peace of mind.

If damage occurs:

1. Document damage immediately with photos
2. Note damage on the delivery receipt
3. File a claim with the moving company within 9 months
4. Keep all receipts and documentation

Lugvia assists with the claims process and ensures you work with reputable movers who honor their commitments.

Verify legitimacy by checking:

• DOT number for interstate moves
• State licensing for local moves
• Better Business Bureau rating
• Online reviews and references
• Physical business address
• Proper insurance documentation

Lugvia pre-screens all partner movers for licensing, insurance, and reputation.

Movers cannot transport:

• Hazardous materials: Paint, propane, chemicals, ammunition
• Perishables: Food, plants, medications
• Valuables: Jewelry, cash, important documents
• Personal items: Pets, family heirlooms

Plan to transport these items personally or make special arrangements.

Moving timeframes vary by size:

• Studio/1-bedroom: 2-4 hours
• 2-bedroom: 4-6 hours
• 3-bedroom: 6-8 hours
• 4+ bedroom: 8-12 hours or multiple days

Long-distance moves typically take 1-14 days depending on distance and logistics.

Tipping is customary for good service:

• Local moves: $20-40 per mover
• Long-distance: $40-80 per mover
• Exceptional service: 10-15% of total cost

Tips are typically given in cash at the end of the move and are greatly appreciated by hardworking crews.